Frequently Asked Questions

Welcome to our Marcus Help Center

Popular Questions

General FAQs

Log in and Profile

My Documents

Marcus App

About Savings and CD Accounts from Marcus

Deposits, Transfers and Withdrawals

Online Savings Account FAQs

High-Yield Certificate of Deposit FAQs

No-Penalty CD FAQs

For general information about CDs, including funding and interest questions, see Certificate of Deposit FAQs above.

Beneficiaries for Marcus Savings Products

Legal Information

About Personal Loans from Marcus

Loan Application

Loan Application – Income and Employment Verification

Direct Payment for Debt Consolidation

On-Time Payment Reward

Paying Your Loan


About Marcus Insights

Marcus Insights Account Linking and Management

Clarity and Marcus