Frequently Asked Questions

Welcome to our Marcus Help Center

Popular Questions

General FAQs

Log in and Profile

My Documents

Marcus App

About Savings and CD Accounts from Marcus

Marcus Referred

Deposits, Transfers and Withdrawals

How to Link to Your External Bank Account

Moving money in and out of Marcus starts with linking an account to your external bank

How to Transfer Money In and Out of Your Marcus Savings Account 

ACH Transfers are safe, they’re available 24/7, Marcus doesn't charge a fee and a confirmation page lets you know that you’ve set one up correctly

Online Savings Account FAQs

High-Yield Certificate of Deposit FAQs

How to Manage Your Marcus CD Maturity Plan

Conveniently manage your CD maturity plan online, up to one year before maturity

No-Penalty CD FAQs

For general information about CDs, including funding and interest questions, see Certificate of Deposit FAQs above.

Rate Bump CD FAQs

Beneficiaries for Marcus Savings Products

Legal Information: Savings

Investments FAQs

About Marcus Invest


Investment Portfolios


Potential Earnings

Security and Authentication

Fees and Billing



Legal Information: Invest

About Personal Loans from Marcus

Loan Application

Loan Application – Income and Employment Verification

Direct Payment for Debt Consolidation

On-Time Payment Reward

Paying Your Loan


About Marcus Insights

Marcus Insights Account Linking and Management

Net Worth Feature

Credit Cards

GM Account Transition 

Account Management


Card Management



Rates & Fees


GM Business Card

Legal Information: Credit Cards