Depending on your account type, Marcus has different processes in place to close your account. Regardless of what Marcus relationship's you have, please call us if you are looking for more information.
Savings: 1-855-730-7283
Closing your Online Savings Account:
To close your Online Savings Account, go to your Account Detail page, click on the three dots menu in the upper right and select ‘Close this account’. You’ll be asked to choose an account to transfer your balance to (another Marcus account or your linked account at another bank). If you’d like to transfer to multiple accounts, or if you’d like us to mail you a check, please give us a call to close your account at 1-855-730-7283.
Closing your NPCD:
To close your No-Penalty CD, go to your Account Detail page, click on the three dots menu in the upper right and select ‘Close this account.' If your account is eligible for withdrawal, we’ll confirm your balance and ask where you’d like to transfer your funds to. If you’d like to transfer to multiple accounts, or if you’d like us to mail you a check, please give us a call to close your account at 1-855-730-7283.
Closing your High-Yield CD:
If you wish to close your High-Yield CD, please give us a call to learn more about your options.
Invest: 1-833-720-6468
You can begin the process by accessing the “Close Account” link from the ellipses at the top right of your account Dashboard. Alternatively, you can withdraw all your funds and select the “Close Account” option. Once you have begun the account closure process, you will not be able to reopen your account. However, you will be able to log in for three years to access your account documents.
You must have a linked bank account and no pending transactions in order to close your account. It typically takes up to 4-10 business days to complete your withdrawal. Dividends may be credited for up to three months following closure, so please make sure your linked bank account is active – it will remain linked for this purpose.
If you have an account balance in your IRA, please note there may be potential tax consequences and IRS penalties for withdrawing funds before the age of 59½. Completing a rollover to a new IRA may help mitigate potential implications of closing your Marcus Invest IRA. Marcus Invest does not offer legal or tax advice. Please consult a tax professional, or the IRS website for additional information.
Lending: 1-844-627-2871
If you wish to payoff your loan, please give us a call to learn more about your options.
MarcusPay: 1-833-331-6729
If you wish to payoff your Marcus Pay loan, please give us a call to learn more about your options.
Business Line of Credit: 1-833-906-2224
If you wish to payoff your line of credit, please give us a call to learn more about your options.
Insights: 1-855-730-7283
Log in to your account. On the app, go to your profile and select "Linked external accounts." Under "Marcus Insights," select each account individually and then select "unlink." On marcus.com, go to the menu in the upper right and select "External accounts." Scroll down to “External institutions and accounts for Marcus Insights.” Select the three dots alongside each account and then click "Unlink institution."
When you’ve unlinked each of your accounts under Marcus Insights, you’ll be unenrolled. Please note that you will still be able to log into Marcus on the app or website with your same credentials, but you’ll no longer have Marcus Insights on your dashboard.
GM: 1-833-773-0988
To close your account, please give us a call.