Specialists are available:
Questions, help and overall inquiries:
1-844-MARCUS1
(1-844-627-2871)
Existing customers:
1-844-MARCUS2
(1-844-627-2872)
For general help:
1-844-MARCUS1
(1-844-627-2871)
For existing customers:
1-844-MARCUS2
(1-844-627-2872)
Monday to Friday
8 am – 10 pm E.T.
Saturday to Sunday
9 am – 7 pm E.T.
Specialists are available:
Toll-free US:
1-855-730-SAVE
(1-855-730-7283)
Outside US:
1-212-357-0026
Toll-free US:
1-855-730-SAVE
(1-855-730-7283)
Outside US:
1-212-357-0026
Monday to Friday
8 am – 10 pm E.T.
Saturday to Sunday
9 am – 7 pm E.T.
Make the check payable to Goldman Sachs Bank USA. Please endorse the back of the check and also include your loan number in the memo line.
For FedEx and UPS delivery:
Marcus by Goldman Sachs
Lockbox 6104
400 White Clay Center Dr.
Newark, DE 19711
For USPS delivery:
Marcus by Goldman Sachs
Lockbox 6104
P.O. Box 7247
Philadelphia, PA 19170-6104
Make the check payable to your name or Goldman Sachs Bank USA. Please endorse the back of the check and also include your account number and "For Deposit Only".
For FedEx, UPS, and USPS delivery:
Goldman Sachs Bank USA
P.O. Box 4571
Carol Stream, IL 60197-4571
Correspondence and Direct Dispute address:
Marcus by Goldman Sachs
P.O. Box 45400
Salt Lake City, UT 84145-0400
Physical Address:
Marcus by Goldman Sachs
11850 South Election Road
Draper, UT 84020
General Correspondence address:
Goldman Sachs Bank USA
P.O. Box 1978
Cranberry Twp., PA 16066
For additional information, you can also visit our FAQs.