Contact Us

Phone

Personal Loans

Specialists are available:

Questions, help and overall inquiries:
1-844-MARCUS1
(1-844-627-2871)

Existing customers:
1-844-MARCUS2
(1-844-627-2872)

For general help:
1-844-MARCUS1
(1-844-627-2871)

For existing customers:
1-844-MARCUS2
(1-844-627-2872)

Monday to Friday
8 am – 10 pm E.T.

Saturday to Sunday
9 am – 7 pm E.T.

Online Savings &
Certificates of Deposit

Specialists are available:

Toll-free US:
1-855-730-SAVE
(1-855-730-7283)

Outside US:
1-212-357-0026

Monday to Friday
8 am – 10 pm E.T.

Saturday to Sunday
9 am – 7 pm E.T.

Mail

Personal Loans

To ensure your concern is addressed promptly, please use the correspondence or payments addresses listed below:

Payments address:
Marcus by Goldman Sachs
Lockbox 6104
P.O. Box 7247
Philadelphia, PA 19170-6104

Please include your loan number in the memo line, make your check out to Goldman Sachs Bank USA and send it to:

Correspondence and Direct Dispute address:
Marcus by Goldman Sachs
P.O. Box 45400
Salt Lake City, UT 84145-0400

Headquarters Address:
Marcus by Goldman Sachs
11850 South Election Road
Draper, Utah 84020

Online Savings &
Certificates of Deposit

To ensure your concern is addressed promptly, please use the correspondence or payments addresses listed below:

Check Deposits address:
Goldman Sachs Bank USA
P.O. Box 4571
Carol Stream, IL 60197-4571

General Correspondence address:
Goldman Sachs Bank USA
P.O. Box 1978
Cranberry Twp., PA 16066

For additional information, you can also visit our FAQs.