Contact Us
Phone
Personal Loans
Specialists are available:
Questions, help and overall inquiries:
1-844-MARCUS1
(1-844-627-2871)
Existing customers:
1-844-MARCUS2
(1-844-627-2872)
For general help:
1-844-MARCUS1
(1-844-627-2871)
For existing customers:
1-844-MARCUS2
(1-844-627-2872)
Monday to Friday
8 am – 10 pm E.T.
Saturday to Sunday
9 am – 7 pm E.T.
Online Savings &
Certificates of Deposit
Specialists are available:
Toll-free US:
1-855-730-SAVE
(1-855-730-7283)
Outside US:
1-212-357-0026
Toll-free US:
1-855-730-SAVE
(1-855-730-7283)
Outside US:
1-212-357-0026
Monday to Friday
8 am – 10 pm E.T.
Saturday to Sunday
9 am – 7 pm E.T.
Personal Loans
To ensure your concern is addressed promptly, please use the correspondence or payments addresses listed below:
Payments address:
Marcus by Goldman Sachs
Lockbox 6104
P.O. Box 7247
Philadelphia, PA 19170-6104
Please include your loan number in the memo line, make your check out to Goldman Sachs Bank USA and send it to:
Correspondence and Direct Dispute address:
Marcus by Goldman Sachs
P.O. Box 45400
Salt Lake City, UT 84145-0400
Headquarters Address:
Marcus by Goldman Sachs
11850 South Election Road
Draper, Utah 84020
Online Savings &
Certificates of Deposit
To ensure your concern is addressed promptly, please use the correspondence or payments addresses listed below:
Check Deposits address:
Goldman Sachs Bank USA
P.O. Box 4571
Carol Stream, IL 60197-4571
General Correspondence address:
Goldman Sachs Bank USA
P.O. Box 1978
Cranberry Twp., PA 16066
For additional information, you can also visit our FAQs.