Frequently Asked Questions

Welcome to our Marcus Help Center

Popular Questions

General FAQs

Logging On

Profile and Access Information

About Savings Accounts from Marcus

Deposits and Withdrawals

Marcus Savings Account Statements

Online Savings Account FAQs

High-Yield Certificate of Deposit FAQs

No-Penalty CD FAQs

For general information about CDs, including funding and interest questions, see Certificate of Deposit FAQs above.

Beneficiaries for Marcus Savings Accounts

Trust Accounts


About Loans from Marcus

Loan Application

About Home Improvement Loans from Marcus

Direct Payment

On-Time Payment Reward

Paying Your Loan

About Clarity Money

Clarity and Marcus