Most customers will receive a decision instantly on Marcus dashboard and via email within 10 minutes. In some cases, it may take up to 3-5 calendar days to receive our decision via email or direct mail (if email not available)
We carefully review your GM Card account history and any new credit bureau information received as part of servicing your account. Based on this information, we decide if we can increase your credit limit at this time. If your request is declined, please refer to the notice we’ve sent for details.
Yes. You aren't eligible to get a credit line increase, if you've received an increase within last 90 days or have got onboarded as a GM card customer in last 90 days. This way we are able to consider updates to your GM Card account history and credit history over a longer period of time, and hence able to better evaluate you for a credit line increase.
We will review your GM Card account history including your spending and payment history along with any updated credit bureau information we’ve received as part of servicing your GM Card account. We consider a variety of factors in evaluating any credit limit increase, including:
We carefully review your GM Rewards Card account history and any new credit bureau information received as part of servicing your account. Based on this information, we decide what credit line we can offer you. You can request another credit line increase but we recommend waiting at least 90 days. That way we can consider updates to your GM Card account history and credit history over a longer period of time.
We will not be pulling the customer's credit report. We will use the existing credit bureau data we have in connection with the customer's account. There will be no effect on your current credit score.
To review your credit line increase request, we will look at your annual income, your GM Card account history and any new credit bureau information received as part of servicing your account.
We will not be reducing any current lines of credit as a result of this request.
For joint accounts, we might need your second co-owner's income, in some instances, to evaluate your credit line increase request. We provided 10 days to your co-owner to provided their updated income and hence the credit line request might take up to 10-14 calendar days.
No, the result will be the same. You and your co-owner are equally financially responsible for the account, payments, and terms of the Customer Agreement. When you or your co-owner requests a credit line increase, we evaluate the credit eligibility for both of you together and if approved, you will be offered a new joint credit limit.
When you or your co-owner requests a credit line increase, we evaluate the credit eligibility for both of you together and if approved, you will be offered a new joint credit limit. This is because you and your co-owner are equally financially responsible for the account, payments, and terms of the Customer Agreement.